As a manager, we are counting on you to make sure your client is prepared for their trip. Do they know what to pack? Is there a plan in place for meds? Do they know where to be and when to travel to Carrville? You don’t have to be the one to communicate. You can ask your staff to assist in the process but we do need you to be responsible for making sure it happens. If a client or staff wants to drive separately, that would need to be approved ahead of time. Please talk to your RM and to Sam.